An evaluation of Dim sum Kiosk Scenario Recently I was asked my opinion on a dim sum kiosk in a multiplex theater in a mall.Its was a 6 by 6 kiosk in a Inox theater in Kanpur. His question was simple should I do this. He was asked a rental of Rs 30000. ie about […]
Restaurant Blog
Harry Potter – What Can Restaurants Learn Restaurant From Marketing Of Harry Potter?
Mango Kurry is a kitchen & restaurant consultant in Mumbai India. The restaurant consultancy helps small mid sized restaurant companies, independent owned restaurants, multi unit operations achieve their operational goals. The restaurant management consultancy provides strategic planning, operational analysis of revenues, generating marketing and sales strategy, reducing and controlling expenses with effective cost control systems, […]
One Guest at a Time
Restaurant Marketing Building Relationships One Guest at a Time Indulge your guests by recognizing them, by acknowledging them. It doesn’t cost much. It costs nothing actually. Do your guests fill a feedback form? If they complain, recognise the complaint and tell them what you are doing about it. When you have solved the problem. Write […]
Customer Satisfaction What to measure?
Customer Satisfaction What to Measure? The quality of customer experience needs to be measured to have any such chance of improvement. The primary tool available to restaurant is the use of comment cards.There are two question 1 What to measure? 2.How to measure? What to measure? A guest consumes a meal experience. What attributes does […]
Trade Shows for Restaurant Start Ups
You are starting a new restaurant, pray do your own home work. One of the simple things is that you can attend trade shows exhibitions. Currently, there is Hosts. HOSTS 2011 is being held at Bombay Exhibition Center at Goreagon, Mumbai from Jan 31st 2011 to 3rd Feb 2011. The exhibition will give empower you […]